Skills
BPO- customer service representative
2-5 Years
Experience highlights
Support Ambassador II
TDCX
·
March/2023
–
Present
I was from Resolutions department where we assists guests and Hosts with their issues during their stay at Airbnb.
Customer Service Representative
Cognizant
·
September/2022
–
Present
'twas a contractual retail account where we assist consumers with their orders, refunds, exchange, and returns. It's blended in a way that we were taking phone calls and responding to emails at the same time.
Customer Service Representative
Teleperformance
·
March/2021
–
Present
I was from the claims team where we assist clients, and consumers of Chase Bank who needs assistance with disputes.
Customer Service Associate
Wipro
·
April/2019
–
Present
A pioneering Healthcare account where we assists consumers with their insurance.
Technical Support II
Convergys
·
October/2017
–
Present
Quickbooks software- we assist small business owners in making payroll for their employees. Helped them in installing, updating the financial software, and with their federal tax forms.
