Skills
Leadership and management, planning and organizing, critical thinking, communication, professionalism, work ethics, result-oriented.
2-5 Years
Experience highlights
Senior Supervisor
Schubert Leads and BPO Service Inc.
·
April/2023
–
October/2024
Leading a team to meet client needs for telco campaign while mentoring several supervisors to consistently meet or exceed client standards.
Chat/Email Support
Alorica
·
January/2020
–
Present
Provided customer support for customer online order for ecommerce online platform.
Trainer
Sutherland Global Service
·
May/2017
–
Present
After 9 months of being a chat agent, I was promoted as a trainer and handle new hire classes for product specific training.
