Skills
Customer Support > Customer Service > Payment Processing and Billing concerns
1-2 Years
Marketing > Appointment Setting> Customer service
Less than 6 Months
Experience highlights
Operations Associate Supervisor
Teleperformance
·
February/2023
–
/
Responsible for supporting representatives by providing solutions for unencountered issues and handling escalations or supervisor calls to ensure customer satisfaction. Tasked with tracking daily team activities using Microsoft applications, maintaining communication via MS Teams, and preparing detailed daily reports on call driver issues for management.
Marketing Sales Representative
Skills Visa Company
·
August/2019
–
Present
Responsible for driving sales and revenue for the company by promoting and selling products and services to potential customers. This will involve conducting market research to identify target audiences, developing and executing marketing campaigns, and closing sales.
