Skills
Medical Billing & Coding (ICD-10, CPT, HCPCS), Patient Scheduling & Coordination
5-10 Years
Insurance Verification & Prior Authorizations (Availity, NaviNet), HIPAA Compliance & Medical Documentation,
5-10 Years
Electronic Medical Records (EMRs/EHRs), (AthenaNet, Epic, Cerner and Brightree)
5-10 Years
Microsoft Office Suite (Word, Excel, PowerPoint) Google Suite (Docs, Sheets, Calendar, Gmail)
5-10 Years
Calendar & Email Management Travel Planning & Logistics Appointment Setting & Follow-ups Data Entry & Record Keeping Crisis & Risk Management
6 Months to 1 Year
Experience highlights
Healthcare Procurement Associate
Strategic Office Solutions
·
June/2022
–
Present
Maintained seamless healthcare supply operations by ensuring timely replenishment of critical
medical equipment and consumables, reducing stock outs by 30% and improving patient care
efficiency
● Optimized inventory management processes while ensuring compliance with healthcare
regulations and industry standards
● Improved vendor relationships and procurement, securing better pricing and reducing delivery
delays by 25%
Cold Caller | Appointment Setter
START VIRTUAL
·
January/2021
–
Present
● Generated and qualified leads through high-volume outbound calls, increasing appointment
conversions by 30%.
● Managed CRM tools to track leads, update call outcomes, and ensure timely follow-ups.
● Built rapport with potential clients, handled objections, and provided key property information.
● Coordinated appointments between clients and real estate agents, streamlining the sales process.
● Stayed informed on market trends and property listings to enhance client engagement.
Procurement & Customer Support Coordinator
IPLOY, INC.
·
March/2017
–
Present
● Ensured smooth procurement operations by managing timely replenishment of essential
supplies, reducing stock shortages by 30% and enhancing service efficiency
● Streamlined inventory management processes while maintaining compliance with company
policies and industry standards
● Provided exceptional customer support, addressing inquiries, resolving issues, and ensuring a
seamless purchasing experience