Skills
Service
2-5 Years
Accounting > Accounts Payable > Billing Support
2-5 Years
- Customer Service
5-10 Years
Complaint resolution
2-5 Years
Office and Administration > Data Entry > Encoding > Troubleshooting
2-5 Years
Customer Support > Chat Support >Technical Support
2-5 Years
Basic Graphic Design>Canva
Less than 6 Months
Experience highlights
Contact Researcher
ArtistConnect
·
September/2026
–
/
Researching public contact information of registered artists and updating the data base to help them connect with producers and collaborators.
Assistant Hand Writer
Private Client
·
June/2023
–
Present
Assisting client with finishing a set number of writing tasks every month and shipping them to the set address.
Onboarding Specialist (Mobile Activations)
Mobile Services Provider
·
January/2015
–
Present
Activated new mobile services, assisted with billing understanding and corrections, upgraded customer plans, coordinated troubleshooting with in-store staff, resolved complaints.
Customer Service Consultant (Mobile Billing)
Mobile Services Provider
·
January/2014
–
Present
Activated new services, assisted with billing issues and plan upgrades, coordinated troubleshooting with in-store employees, de-escalated customer complaints.
Level 2 Technical Support (Internet Service)
Internet Service Provider
·
January/2013
–
Present
Assisted customers with internet activation and troubleshooting connection issues, placed modem replacement orders, coordinated technician scheduling for repairs.
