Skills
Customer Support > Chat Support
5-10 Years
Office and Administration > Problem Solving
5-10 Years
Attention to detail
5-10 Years
Critical Thinking
5-10 Years
Oral and Written Communication Skill
5-10 Years
Customer Support > Technical Support
2-5 Years
Office and Administration > Google Workspace
2-5 Years
Office and Administration > Organization
1-2 Years
Project Management > Clickup
1-2 Years
SOP Creation & Document Management
2-5 Years
Microsoft Excel, Power Point, Word, Communication skills, slack,
2-5 Years
Real Estate > Photo Editing
Less than 6 Months
Video Editing
Less than 6 Months
Experience highlights
Customer Support Specialist
Easypeasy Fluent
·
November/2025
–
Present
Assist students to reschedule classes
Provide solution to their issues with classes, payments etc.
Handle 85-100 chats per day
Tools : Intercom
Slack
Mobile App Software (Easypeasy fluent)
Technical Monitoring & Support
OxPay SG Lte Ptd
·
October/2022
–
Present
February - 2025**