Experience highlights
Lead Associate -Quality Analyst
WNS Global Services
·
January/2022
–
Present
Oversee quality assurance processes, lead teams, implement improvements, ensure compliance, and drive performance excellence.
Crypto Currency Trader
RSL Trading
·
January/2020
–
Present
Execute cryptocurrency trades, analyze market trends, develop strategies, manage risk, and optimize investment returns.
Quality Assurance
Teleperformance
·
January/2015
–
Present
Ensure healthcare quality standards, analyze processes, improve patient outcomes, and maintain compliance for 5 years.
Quality Analyst
The Results Companies
·
January/2012
–
Present
Ensure quality standards, analyze processes, identify improvements, and maintain compliance across various projects.
Customer Service Representative
The Results Company
·
January/2011
–
Present
Provide top-notch customer service, resolve financial inquiries, ensure satisfaction, and maintain compliance standards.
