Customer Service Leader / Training and Quality

Verified

$7/hr

Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Native

A well-rounded professional with an extensive background in Training, Customer Service, and Leadership.

Coaching > Training and Development 10+ Years

Customer service 10+ Years

Leadership and Management Skills 5-10 Years

English proficiency 10+ Years

Project Management 5-10 Years

Supervisor

Royal Caribbean Group · October/2021 – Present

Handled teams of QA Specialists and Casino Resolution Officers

Trainer/ Operations Supervisor

Genting Philippines · October/2013 – Present

- Handled New Hire Training forcusing on Soft Skills and Product Specifics
- Handled both Voice and Nonvoice teams in Operations

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