Executive Partner

Verified

$4/hr

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Outline

Looking for Freelance work (9 hours/day) at $4/hour

High School Diploma

English proficiency Fluent

Professional Summary

Highly skilled and dedicated professional with extensive experience in sales, customer service, and team management.

Skills & Experience

Skills

Customer Support > Sales Support 1-2 Years

CRM Proficiency 2-5 Years

Experience highlights

Sales Talent Bench Pool

Reed Elservier · November/2024 – Present

Sales and services training
Negotiation Training
Account Management Training
Sales Executive Training
Sales Development Training

Faculty Support Specialist

Concentrix · September/2022 – Present

Customer Success
Onboarding Specialist for Higher Education
Managing workflow.
Training new hires.
Creating and managing team schedules.
Reporting to HR and senior management.
Evaluating performance and providing feedback.
Identifying and applying career advancement opportunities.
Helping to resolve employee issues and disputes.

Mobility Sales and Services Representative

VXI · August/2021 – Present

Responded to live phone calls to answer and resolve customer queries, elevating customer
satisfaction with immediate support.
Processed refunds, exchanges and service requests for customers.
Provided information on after-sales services for comprehensive support.
Listened to individual complaints with an open mind and asked detailed questions to understand
issues.
Managed up to 80 (eighty) customer inquiries per day in a fast-paced center.
Handled high-volume telephone calls

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