Skills
Data Entry
2-5 Years
Cold Caller, Appoinment Setter
1-2 Years
Socia media management
2-5 Years
Marketing > Social Media Management > Meta Business Suite
1-2 Years
Marketing > Telemarketing > Outbound Sales
2-5 Years
CRM management
2-5 Years
- Customer Service
2-5 Years
Account Management; Customer Support > Sales Support > Lead Generation
2-5 Years
Chat Support > Social Media Management
1-2 Years
Cold Calling
2-5 Years
Accounting>Bank Reconciliation>Accounts Receivable>Bookkeeping > Accounts Payable>>Quickbooks and SAP business one>Ms Excel>Google sheets
1-2 Years
Google Workspace
1-2 Years
Appointment setter Office and Administration > Data Entry > Encoding > Troubleshooting > Email Marketing> Data Cleaning > Data Management
1-2 Years
*Administrative Support -
1-2 Years
Experience highlights
Sales Development Representative
FireModule LLC
·
January/2026
–
Present
Conducted outbound calls to fire departments and agencies to generate qualified leads. Scheduled software demo appointments and maintained accurate CRM records with lead status and follow-up activities.
Appointment Setter
Power Liens
·
December/2025
–
Present
Supported med-legal marketing company connecting personal injury attorneys with medical providers. Built provider directories, researched licensing and disciplinary actions, organized data in Google Sheets.
Social Media Manager / Administrative Support
Project M Acoustic
·
October/2023
–
Present
Managed customer inquiries across Facebook, Instagram, TikTok, YouTube, and email. Created social media content, monitored analytics, and handled administrative tasks using Google Workspace.
BPO / Customer Service Professional
Accenture
·
December/2021
–
Present
Handled 30-50+ inbound calls daily for insurance, telecom, and compliance accounts. Processed account updates, validated documents, resolved customer concerns, and met productivity targets.
Real Estate Acquisitions Manager
Ellis Elite Properties
·
January/2020
–
Present
Made outbound cold calls to identify motivated sellers. Built relationships, qualified leads, presented cash offers, and scheduled appointments. Updated CRM records and supported property acquisitions.
