Patient Advocate | Virtual Assistant | Customer Service Representative | Chat Support

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Postgraduate Degree

English proficiency Conversational

Professional Summary

I am a dedicated and results-driven Customer Service Representative with over 7 years of total work experience, including more than 4 years in various BPO companies and over 3 years working remotely from home. I have developed strong skills in customer service, communication, problem-solving, multitasking, and handling challenging situations with professionalism and patience. I am highly organized, detail-oriented, adaptable, and capable of managing multiple tasks while maintaining accuracy and quality. As a reliable and self-motivated remote professional, I can work independently with minimal supervision while consistently meeting deadlines and performance targets. I am eager to bring my experience, strong work ethic, and commitment to customer satisfaction to a company where I can contribute, grow, and become a valuable long-term team member.

Skills & Experience

Skills

Virtual Receptionist 2-5 Years

> Computer Literacy>communication>customer service>HIPAA training>answer phone calls>attention to details>managing appointment 2-5 Years

Customer Service Related Work 2-5 Years

Chat & Email Support 6 Months to 1 Year

Medical Biller | Insurance Verification 2-5 Years

Experience highlights

Patient Advocate | Billing

Modern Workforce MD · January/2024 – /

Sales Representative

Upwork / WK Digital · January/2023 – Present

Customer Service Rpresentative

Emapta Philippines · November/2021 – Present

Customer Response Advisor

Concentrix · June/2020 – Present

Customer Service Representative

Foundever/ Former Sitel · April/2019 – Present

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