Operations | Team Lead | Customer Support | Logistics | SAP | Admin

I am an experienced operations professional with over 14 years of experience in retail operations, team leadership, inventory management, logistics, administration, and customer service. My strengths include coordinating daily operations, supporting and guiding teams, maintaining accurate records, resolving operational issues, and ensuring tasks are completed efficiently and on time.

I have hands-on experience using SAP ERP for inventory and operational processes, as well as working with CRM-related processes for customer information, inquiries, service requests, and follow-ups. I am also skilled in reporting, documentation, data handling, and cross-department coordination.

I am organized, dependable, detail-oriented, and comfortable working in fast-paced environments. I bring a practical, customer-focused, and results-oriented approach to my work. I can work independently, manage priorities effectively, and communicate clearly with customers, colleagues, and management.