Virtual Assistant | Project & Operations Support | Business Analyst

Verified

$8/hr

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Outline

Looking for Full-Time work (10 hours/day) at $8/hour

Bachelor's Degree

English proficiency Native

Professional Summary

I’m a Virtual Assistant and Project & Operations Support professional with 10+ years of experience in technology, business analysis, project management, software testing, reporting, and business operations.
I’ve worked with international teams across different countries and time zones, communicating with business stakeholders, developers, testers, vendors, and management.

Here’s what I can help you with:
✓ Virtual and administrative assistance
✓ Project and task management
✓ Email, meeting, and follow-up support
✓ Data entry, research, and data organization
✓ Excel / Google Sheets reporting and data cleanup
✓ Business and technical documentation
✓ Process documentation and SOPs
✓ Requirements gathering and documentation
✓ Project status reports and presentations
✓ UAT coordination, software testing, and issue tracking
✓ Stakeholder and vendor coordination
✓ SQL and data-related tasks

Skills & Experience

Skills

JIRA 5-10 Years

Vendor coordination 2-5 Years

Office and Administration > Stakeholder Management 5-10 Years

Project Management 5-10 Years

Process improvement 2-5 Years

Business Analysis 5-10 Years

Software Development 5-10 Years

Requirements Gathering 5-10 Years

Experience highlights

Project Manager – Senior Manager Rank

BDO Unibank, Inc. · April/2026 – /

Managed project activities within IT Group – Wealth Management. Coordinated stakeholders, supported planning/tracking, facilitated communication to align deliverables.

Business Analyst

Starr International Insurance Philippines · April/2025 – Present

Gathered and analyzed business requirements, authored BRDs, created automated reports to improve operational efficiency, supported cross-department initiatives.

Business Analyst

Appfuxion Consulting Sdn Bhd · August/2024 – Present

Analyzed business requirements, collaborated with developers on system solutions. Acted as liaison between users and vendors, monitored deliverables and provided support.

Senior Technical Lead / Senior Tester Lead

HCL Technologies Philippines Inc. · July/2023 – Present

Led SIT and UAT activities including test execution and defect analysis. Managed JIRA tickets, conducted pre/post-release checks, validated system changes against requirements.

Business Analyst / Technical Project Manager

NTT Data Singapore Pte Ltd · August/2022 – Present

Supported enhancement and maintenance projects through requirements analysis and delivery coordination. Coordinated solutions with distributed teams and resolved workflow issues.

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