I have been an experienced Customer Service Associate, Technical Support, and Financial Advisor for 8 years in the Business Process Outsourcing Industry. Studied Hotel and Restaurant Management Major in Tourism. I have developed a skill set such as Detail Oriented Professional, Adaptability to every situation and project goal-oriented, Creative, and always thinking outside the box for better output. ✓ Customer Service Associate (Advisor I) for 2 years, worked at one of the biggest shopping centers in the USA for (Macy's and Bloomingdale's) and Financial Advocate for American Express. ✓ Technical expert for DirecTV, Cricket Prepaid, and BLUE under AT&T for 4 years. ✓ Lead Fulfillment Coordinator for B2B service for various accounts like Google, LinkedIn, Zoom-info, and Amazon many other clients for 2 years. A quality-oriented professional who has been consistently praised as efficient by my co-workers and management. Overall I have consistently demonstrated communication, problem-solving, and service abilities in every aspect of my Customer Service role at my previous company.
