Experience highlights
Administrative Staff
Barangay Local Government Unit
·
January/2024
–
Present
- Processed and managed official documents and records.
- Assisted in coordinating meetings and events.
- Supported various administrative functions to ensure smooth office operations.
- Handled public inquiries and provided information as needed.
- Prepare minutes of meetings
Customer Service Representative
Teleperformance
·
April/2021
–
Present
- Responded to customer inquiries via phone.
- Resolved customer complaints and issues in a timely and efficient manner.
-Documented customer interactions and transactions in the CRM system.
-Provided feedback to improve customer service processes.
Virtual Assistant
Direct Client
·
August/2021
–
Present
-Efficiently managing and entering large volumes of data into database, ensuring accuracy and consistency.
- Handled various administrative tasks, including data entry, scheduling, and document preparation.
- Organizes all transactions of customers
-Provided customer support through live chat.
- Sales (Buying Gift Cards / Releasing Bitcoin)
- Prepare clients spreadsheets and keep online records
- Maintained and updated client database
- Responding to emails and phone cals