Appointment Setter

Verified

$10/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $10/hour

High School Diploma

English proficiency Conversational

Professional Summary

My strength as an appointment setter stems from my background in upselling and revenue growth, allowing me to pitch value and convert prospect interest into firm calendar bookings for your sales team rather than simply logging calls. With direct experience in benefits verification, claims, and provider workflows, I converse naturally with clients and healthcare staff without relying on rigid scripts. My de-escalation skills also allow me to overcome objections instantly, ensuring every booked slot is qualified and high-intent.

Since my experience is rooted in deep customer advocacy, my default is to offer detailed answers. In this role, I keep calls lean and focused strictly on locking in the meeting instead of giving phone consultations. While built in inbound support, I am refining my cadence for rapid-fire cold outreach to consistently hit your high-volume booking targets.

Skills & Experience

Skills

2-5 Years

CRM 2-5 Years

Upselling 2-5 Years

Calendar Management 2-5 Years

Active Listening 2-5 Years

Process Optimization 1-2 Years

Lead Qualification 2-5 Years

Objection Handling 2-5 Years

Account Management; Customer Support > Sales Support > Lead Generation 2-5 Years

Customer Support > Email > Chat Support > Inbound Calls > Outbound Calls 2-5 Years

✔️Marketing > Appointment Setting 2-5 Years

Customer Service>Sales 2-5 Years

Customer Service > Inbound Calls 2-5 Years

Customer Communication 2-5 Years

Experience highlights

Healthcare Advocate

The ResultsCx · July/2025 – Present

Engaged patients and providers to schedule appointments, verify benefits, and coordinate care. Managed high-volume interactions to qualify eligibility and resolve billing discrepancies.

Customer Care Champion Associate I

Continuum Global Solutions · June/2024 – Present

Exceeded sales targets through proactive needs identification and upselling. Streamlined lead routing and follow-ups, increasing first-contact resolution rates.

Customer Care Associate II

Teletech · June/2023 – Present

Conducted outreach for telecommunications services, identifying upgrade opportunities. Fostered retention through personalized follow-ups and refined call protocols.

Customer Advisor II

Concentrix Daksh Inc · June/2022 – Present

Handled high-volume interactions, assessing requirements and directing clients appropriately. Executed de-escalation strategies and assisted in team training on workflows.

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