Skills
Communication
2-5 Years
Process improvement
1-2 Years
Account Executive > Microsoft 365
2-5 Years
Management
Less than 6 Months
Project Coordination
2-5 Years
Coordination
2-5 Years
SAP CRM
1-2 Years
- Customer Service
2-5 Years
CRM > Salesforce
1-2 Years
Hubspot
1-2 Years
Customer Support > Chat Support >Technical Support
2-5 Years
Google Workspace
2-5 Years
Ticket Management
2-5 Years
Genesys Cloud
Less than 6 Months
Experience highlights
CIO / Service Desk Officer
Accenture
·
September/2025
–
/
Manage service requests and technical concerns. Monitor ticket queues, coordinate procurement, support operational tools. Troubleshoot device and access issues.
Customer Service Representative
Teleperformance
·
September/2022
–
Present
Provided customer support to US/CA customers. Handled inquiries, troubleshooting, and resolutions in high-volume environment. Managed account concerns with professional communication.
Project Secretary
JEC Dismantling and Demolition
·
December/2021
–
Present
Facilitated communication between field teams and stakeholders. Coordinated client site visits, supplier logistics. Supported budget monitoring and bidding preparation.
Project Secretary
SMRP Corp.
·
October/2020
–
Present
Coordinated field activities and project requirements. Monitored documentation and operational requirements. Assisted with banking and payment coordination.
