Digital Marketing Specialist

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

A results-driven professional with over six years of experience in customer service, team management, and digital marketing.

Skills & Experience

Skills

Customer Support > Email Support 5-10 Years

Office and Administration > Calendar Management > Scheduling 6 Months to 1 Year

Office and Administration > Data Entry 5-10 Years

Customer Support > Chat Support 5-10 Years

Marketing > Content Creation > ChatGPT 1-2 Years

Marketing > Email Marketing > Mailchimp 6 Months to 1 Year

Marketing > Social Media Management 1-2 Years

Office & Administration > Customer Service 5-10 Years

Team Leader 5-10 Years

Email automation and marketing funnel setup 1-2 Years

Experience highlights

Digital Marketing Specialist

Outsourced Doers · August/2023 – Present

Perform data entry, file organization, and document management.
Designing digital collateral like images for social media, PDFs, worksheets, and online course imagery
Managed client booking calendars, coordinated schedules, and maintained organized workflows.
Developed and managed multi-channel digital marketing campaigns to enhance brand awareness and drive lead generation.
Track and analyze social media engagement and performance metrics.
Maintain accuracy and efficiency in all administrative

Team Supervisor

IPASS Business Processing Services Inc. · February/2018 – Present

Directed team operations, ensuring performance targets were met with efficiency and accuracy.
Resolve escalated client concerns and application-related issues.
Submits report such as Incident, progress and monthly report.
Guided a team of professionals to achieve departmental goals and overcome challenges.
Provide excellent call handling and customer support, addressing inquiries and concerns professionally.

Front Desk Clerk

Casa Leticia Business Inn · December/2016 – Present

Perform check-in and check-out of guests.
Make room reservations, cancellations, confirmations and registrations based on guest requests.
Answer call and guest inquiries and handle guest complaints and problems promptly.

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