Social Media and Customer Support Management

Verified

$8/hr

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Outline

Looking for Full-Time work (50 hours/day) at $8/hour

Associate Degree

English proficiency Fluent

Professional Summary

Top Rated Customer Service Guru/ Admin Assistant / Sales and Marketing

Skills & Experience

Skills

Customer Support > Customer Relationship Management 5-10 Years

Customer Support > Ecommerce > Shopify > Dropshipping 2-5 Years

logistics coordinator (outbound) 2-5 Years

Experience highlights

Customer Support and Social Media Marketing

Mary's Secret · June/2018 – Present

Live chat support, Social Media Marketing, Dropshipping, Photo editing and Marketing.

Vendor Support Management

Symplr Credentialing · February/2017 – Present

Main Job Duties:
• Answer a high volume of calls while utilizing a multi-line telephone switchboard.
• Review and process various electronic documents and information such as vendor images, health records, safety trainings, insurance, and other hospital specific requirements.
• Provide exceptional customer service by evaluating inquires in order to provide the most useful and appropriate information to vendor representatives.
• Answer LIVE online chats in a quick and confident manner.
• Process

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