Skills
Customer Support > Customer Relationship Management
6 Months to 1 Year
Experienced Quality Assurance Analyst, Experienced BPO Supervisor, Experienced in using microsoft excel and other microsoft applicationExcel
1-2 Years
Experience highlights
NON-VOICE AGENT
Leaftel
·
January/1990
–
Present
SEASONAL ACCOUNT
As a Non-Voice Agent, the primary responsibility will be to engage with potential customers via chat, email,
or other text-based platforms. We will ask a series of pre-defined qualifying questions to determine if the
individual meets the basic eligibility criteria for solar panel installation or government solar incentives.
If the customer qualifies based on their responses, we will seamlessly transfer the lead to a specialist or
sales advisor for further consult