E-commerce Virtual Assistant | Product Listing & Customer Support Specialist

Verified

$8/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I help e-commerce businesses save time and keep their online stores running smoothly by handling product listings, customer support, inventory updates, order management, and daily store operations.

I have hands-on experience managing e-commerce tasks across Lazada, Shopee, and TikTok Shop, including creating and uploading 150–200 product listings weekly, maintaining accurate inventory records, and responding to customer inquiries through chat and email.

I also have experience with returns/refunds, order concerns, and post-sale support. I’m detail-oriented, reliable, and comfortable working independently, with a strong focus on accuracy, timely communication, and customer satisfaction.

I also have hands-on Shopify practice and am currently expanding my knowledge of Shopify and Amazon operations.

Skills & Experience

Skills

1-2 Years

Chat support 2-5 Years

E-Commerce Management 2-5 Years

Customer service > Sales Representative > Customer Support 2-5 Years

Accounting>Bank Reconciliation>Accounts Receivable>Bookkeeping > Accounts Payable>>Quickbooks and SAP business one>Ms Excel>Google sheets 6 Months to 1 Year

Marketing > Order Management 2-5 Years

Shopify Operations Less than 6 Months

E commerce - Shopify > Product Listings Less than 6 Months

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support 2-5 Years

Experience highlights

E-commerce Virtual Assistant / Online Store Manager

Online Bookstore · June/2024 – /

Managed customer inquiries and post-sale support with 0% complaint rate. Provided email and chat support with 84% response rate within 24 hours.

E-commerce Virtual Assistant / Product Lister & Customer Support

Clothing E-Commerce Store · June/2023 – Present

Created 150-200 product listings weekly on Lazada. Tracked inventory using Google Sheets and responded to customer inquiries via chat and email.

Collections Officer 1 / Financial Negotiator

SP Madrid & Associates Law Firm · August/2022 – Present

Handled 100-150 daily calls assisting clients with account and payment concerns. Verified 100+ customer records weekly and maintained accurate documentation.

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In