Skills
Customer Service Representative
5-10 Years
Team Leadership
2-5 Years
Negotiation
2-5 Years
~Data Entry
2-5 Years
- Customer Service
5-10 Years
Lead Management
2-5 Years
CRM Proficiency
2-5 Years
Customer Support > Chat Support >Retention
2-5 Years
Cold Calling
2-5 Years
Customer Support > Chat Support >Technical Support
2-5 Years
Inventory Control
1-2 Years
Marketing > Order Management
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
5-10 Years
Sales Enablement
2-5 Years
Customer Service>Sales
5-10 Years
Experience highlights
Appointment Setter | Client Coordinator
MAXIM CLINIC
·
January/2025
–
/
Track leads and potential patients for hair transplant consultations. Perform cold calling, booking, amending, rescheduling and canceling appointments.
Retention Team Advisor | Sales Representative at Virgin Media O2
ACCENTURE
·
January/2023
–
Present
Upgraded existing customer plans by offering add-ons and latest devices. Retained customers by providing suitable post-paid plans for UK mobile service provider.
Customer Service Representative at Virgin Media
ACCENTURE
·
January/2023
–
Present
Handled customer concerns about bills and payments. Performed basic troubleshooting and provided technical support for UK telecom service provider.
Sales Associate III at LENOVO Australia
INGRAM MICRO
·
January/2022
–
Present
Managed order entry, provided accurate quotes and validated data for technology distribution. Specialized in order management and pre-sales support.
Associate Product Manager at Hewlett Packard Enterprise Aruba
SYNNEX CONCENTRIX
·
January/2019
–
Present
Focused on sales enablement, vendor relations and revenue goals. Tracked orders, processed RMAs and replacements, provided accurate quotes for IT distributor.
