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Hannah G.

Medical Virtual Assistant & Customer Support | Chat & Email • CRM • Admin Tasks

Verified
$6/hr

Outline

Looking for Full-Time work (8 hours/day) at $6/hour

High School Diploma

English proficiency Fluent

Professional Summary

Here’s a short and professional profile description:

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Reliable and detail-oriented Medical Virtual Assistant with experience in customer support, chat and email handling, CRM management, scheduling, and administrative tasks. Skilled in patient communication, documentation, and providing efficient remote support with professionalism and accuracy.

Skills & Experience

Skills

Appointment scheduler 1-2 Years
Chat support (Email) 2-5 Years
Medical Virtual Assistance • Medical Scribing • EMR • Customer Support • Admin Support 2-5 Years

Experience highlights

Medical Virtual Assistant/ Admin
Autopilot VA · August/2024 – Present
Medical virtual assistance-
Patient communication-
Inbound and outbound calls-
Appointment scheduling-
Administrative support-
Data entry and documentation-
Calendar and inbox management-
Insurance verification-
Medical records management-
Microsoft Office and Google Workspace
Customer Chat Support
VA HOUSE · August/2022 – Present
Handled customer inquiries via chat, resolved product, billing, account,ustomer interactions and maintained accurate communication history records. Followed company response-time targets, quality standards, and escalation protocols.
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