Virtual Assistant | CRM Management | Lead Generation | Appointment Setting

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I’m a reliable and results-driven Virtual Assistant with 9 years of BPO experience and a background in e-commerce customer service, lead generation, prospect research, cold calling, and appointment setting. I have experience handling customer inquiries, orders, refunds, shipping concerns, and outbound prospecting. I can assist with lead generation, online research, data entry, CRM management, customer support, administrative tasks, and social media outreach. I’m familiar with Shopify, GoHighLevel, Follow Up Boss, contactinfoh, Apollo, LinkedIn Sales Navigator, Canva, Google Workspace, and Google Sheets. I’m organized, detail-oriented, a fast learner, and committed to delivering quality work and building long-term professional relationships.

Skills & Experience

Skills

Communication 2-5 Years

- Customer Service 2-5 Years

Account Management; Customer Support > Sales Support > Lead Generation 2-5 Years

Basic Graphic Design>Canva 1-2 Years

✔️Marketing > Appointment Setting 2-5 Years

Marketing > Social Media Management > Meta Business Suite > Facebook > Instagram 2-5 Years

Marketing > Social Media Management > Social Media Engagement 2-5 Years

Marketing > Social Media Management > Meta Business Suite > Facebook 2-5 Years

Cold Caller> Appointment Setter> Customer Support > Sales Support 2-5 Years

Experience highlights

Lead Generation Specialist / Appointment Setter

Freelance / Independent · January/2026 – Present

Research prospects on LinkedIn, Facebook, Instagram. Conduct personalized outreach, qualify leads, schedule appointments. Maintain organized lead lists using spreadsheets and CRM platforms.

Sales / Customer Service / Lead Generation

SUGE ENTERPRISES · May/2024 – Present

Communicated with prospects to understand needs and recommend solutions. Handled inquiries, assisted with lead generation and follow-up. Built rapport through effective communication.

Customer Service / Sales Support

YEETIQ PH. CORP. · October/2021 – Present

Provided professional customer service and handled customer concerns efficiently. Assisted throughout sales and support process. Developed communication and problem-solving skills in target-driven environment.

Customer Service / BPO Professional

GREENWIRE OUTSOURCING INC. · May/2016 – Present

Delivered customer support through professional communication. Handled customer concerns, inquiries, account requests. Maintained quality, customer satisfaction, and attention to detail.

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