Skills
SOFT SKILLS
10+ Years
Communication & Client Relations
10+ Years
Operations & Management
10+ Years
Executive Assistant & Admin Support
5-10 Years
Tech & Tools
10+ Years
Experience highlights
Executive Assistant
VTMember
·
May/2022
–
Present
Assisted the CEO and the marketing team with newsletters and fundraising initiatives while generating error-free report links, coordinating with the team and clients through meetings and messaging platforms, creating strategy reports, contracts, and proposals, and updating CRMs and trackers. Additionally, managed client requests via Gmail, monitored Slack updates, expanded website geo-locations, and organized materials for meetings.
Senior Advisor
Concentrix
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September/2018
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Present
Supported the manager in overseeing daily operations, including staffing, training, telemarketing, scheduling, and implementing reward/recognition programs. I actively participated in process improvement projects and established aligned work procedures. Through continuous evaluation, I suggested improvements for operational efficiency and customer service. Additionally, I provided regular feedback and coaching to foster team member growth and development.
Marketing Specialist
7 Vision
·
May/2017
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Present
Collaborated with the Sales Manager to identify sales strategies and supported the development and implementation of territory marketing plans. Provided timely feedback to sales management, team members, and prospects/customers. Prioritized building positive relationships with prospects and customers, while meticulously documenting customer data and results. Utilizing and managing the CRM database for streamlined operations.
Branch Head
Rivoli Group
·
June/2011
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Present
Managed marketing and sales distribution, ensuring smooth order progress with suppliers and maintaining accurate sales records through computer systems and communication with the sales office. I cultivated strong client relationships, utilizing CRM tools to keep customer profiles updated and identify repeat sales opportunities. I attended trade exhibitions and events, gathering market information, and providing valuable insights on product developments and promotions.
