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Jessalyn J.

Virtual Assistant/Customer Service Representative

Verified
$4/hr

Outline

Looking for Full-Time work (8 hours/day) at $4/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am diligent and detailed oriented individual who can work with minimal supervision. I always give my best to work efficiently.

Skills & Experience

Skills

Customer Support > Customer Service > Payment Processing 2-5 Years
E-Commerce > Inventory Management > Quality Control 1-2 Years
Office and Administration > Data Entry > Encoding 5-10 Years
Professional Services > Management Services > Property Management 1-2 Years
Customer Service/Dispatcher 1-2 Years

Experience highlights

Lead Dispatcher/ Customer Service
Fixtman Company LLC · December/2022 – /
- Maintaining responsibility for dispatching all of the company’s technicians in timely manner
-Monitor any sudden request from customers on the platform through chats and calls.
- Monitor any issues, follow up on each project to ensure completion and sending invoices.
- Training new dispatchers from time to time.
Sales Support/Marketing Assistant)
BOIE INCORPORATED · November/2020 – Present
- Process sales orders from order to shipment
- Handle company seller centers
- Communicate with customers daily thru chats and calls
Customer Service Assistant (emails)
SM DEVELOPMENT CORPORATION · March/2018 – Present
- Receiving and answering emails thru chats
- Coordinating with other depts. regarding customers profile and status of condo units
- Prepares memos/letters in relation to buyer requests
Customer Service Staff
WILCON BUILDERS DEPOT · July/2017 – Present
- Assisting customers orders and returns
- Answering face to face inquiries from customers
(Medical Bill Review Analyst/Document Processor
CONDUENT · June/2015 – Present
- Data entry
- Determines the appropriateness of a final reimbursement outcome for medical bills
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