Skills
Customer Support > Customer Service > Payment Processing
2-5 Years
E-Commerce > Inventory Management > Quality Control
1-2 Years
Office and Administration > Data Entry > Encoding
5-10 Years
Professional Services > Management Services > Property Management
1-2 Years
Customer Service/Dispatcher
1-2 Years
Experience highlights
Lead Dispatcher/ Customer Service
Fixtman Company LLC
·
December/2022
–
/
- Maintaining responsibility for dispatching all of the company’s technicians in timely manner
-Monitor any sudden request from customers on the platform through chats and calls.
- Monitor any issues, follow up on each project to ensure completion and sending invoices.
- Training new dispatchers from time to time.
Sales Support/Marketing Assistant)
BOIE INCORPORATED
·
November/2020
–
Present
- Process sales orders from order to shipment
- Handle company seller centers
- Communicate with customers daily thru chats and calls
Customer Service Assistant (emails)
SM DEVELOPMENT CORPORATION
·
March/2018
–
Present
- Receiving and answering emails thru chats
- Coordinating with other depts. regarding customers profile and status of condo units
- Prepares memos/letters in relation to buyer requests
Customer Service Staff
WILCON BUILDERS DEPOT
·
July/2017
–
Present
- Assisting customers orders and returns
- Answering face to face inquiries from customers
(Medical Bill Review Analyst/Document Processor
CONDUENT
·
June/2015
–
Present
- Data entry
- Determines the appropriateness of a final reimbursement outcome for medical bills