Skills
Attention to detail, Computer Literacy, Problem-Solving, Multi-tasking, Data Entry, Adaptability, Strong Communication, Self Motivation
2-5 Years
Experience highlights
CLAIMS SPECIALIST
Loss Express LLC
·
June/2020
–
Present
Calling the bank or dealer to gather the claim informaition
Searching in online for additional information and doing data entry
Following up the needed documents to complete the claim
HEALTHCARE CSR
Teleperformance
·
August/2019
–
Present
Providing medical information to customer or authorize member.
Following up necessary documents with customer’s doctor.
Offering the best plan that fits with customer’s medications need
CSR | SALES | BILLING
Transcom Worldwide
·
September/2017
–
Present
Handling payments, update bill status and give necessary guidance
Answering to queries of the customers and providing bills solution
Promoting products that tailored to customer’s needs.
TECHNICAL SUPPORT
PanAsiatic Solution
·
March/2013
–
Present
Providing technical/troubleshooting assistance to customer.
Answers to customer’s questions and providing tailored plans.
Creating ticket for escalations, reports and complains.