Skills
Customer Support
5-10 Years
Customer Support > Ecommerce > Shopify
5-10 Years
Customer Support > Chat Support > Email > Outbound sales > Inbound sales , Appointment Setting, Calendar Management, General Admin Task
2-5 Years
Experience highlights
Admin Support Customer Service Representative
InnovaDerma Philippines Inc
·
May/2018
–
Present
I am part of the Customer Service Admin Support Team. We manage the back-office support by working on the daily escalations received from Customers for all the brands. This includes requests for reshipments, replacements and tracking lost or delayed deliveries etc. We also handle submissions of claims for lost and damaged packages.
Customer Service Representative
Opsify Philippines
·
February/2017
–
Present
Assisting customer on order and appointment query.
Financial Advisor
Sykes Asia Philippines
·
December/2015
–
Present
As a financial advisor we process an auto loan for retail and lease program. We process payment extensions to avoid negative credit score.
