Skills
Communication
2-5 Years
AI integration
Less than 6 Months
Office and Administration > Data Entry > Encoding > Troubleshooting
1-2 Years
- Customer Service
1-2 Years
JSON
Less than 6 Months
Email Automation
Less than 6 Months
Customer Support > Chat Support >Technical Support
1-2 Years
Webhooks
Less than 6 Months
Workflow Automation
Less than 6 Months
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
2-5 Years
n8n Workflow Automation
Less than 6 Months
Experience highlights
Ramp Service Agent
Clark Airport Support Services Corporation
·
January/2025
–
/
Carry out aircraft turnaround operations for cargo and commercial flights following FAA requirements. Handle baggage, cargo, and ground support equipment. Coordinate with flight crews and operations teams for on-time departures.
Advisor 1, Technical Support
Concentrix CVG Philippines
·
January/2024
–
Present
Troubleshot hardware, software, and connectivity issues for customers. Provided clear, professional guidance to support positive customer experience and resolve concerns efficiently.
