Data Entry Specialist

Verified

$5/hr

Outline

Looking for Full-Time work (10 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

“Experienced in data entry, customer support, and records management. Google Sheets, and CRM tools with strong attention to detail and accuracy

Good communication, problem solving, attention to detail, and resourefulness. Less than 6 Months

Can do multi tasking, reliable, patient, eager to learn new things 5-10 Years

Communication skills, Hard working, Flexible, Adaptable and time management 5-10 Years

●Versed in Xero Accounting Software, CRM Tool,Microsoft Office and Google applications. Effective Communication Skills ● 2-5 Years

Customer Service Representative

Concentrix · September/2024 – Present

Handled inquiries, concerns, and complaints from Uber riders and drivers in a professional and timely manner.

Assisted users with account issues, trip disputes, fare adjustments, cancellations, and safety concerns.

Provided real-time support for app-related problems such as location errors, payment failures, or trip tracking.

Communicated clearly and empathetically with individuals from diverse cultural backgrounds.

Maintained a deep understanding of Uber policies, procedures, and promotions

CSR

IGT Solutions · June/2022 – Present

Arranged transportation, hotel accommodations, and travel packages.

Processed bookings, payments, and confirmation details for customers.

Resolved customer concerns related to itinerary changes and booking errors.

Assisted customers with modifying reservations and understanding travel policies.

Advised on travel destinations, flight schedules, and payment processes.

Ensured prompt and professional responses to inquiries and service concerns.

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