Appointment Setter

Verified

$10/hr

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Outline

Looking for Part-Time work (4 hours/day) at $10/hour

High School Diploma

English proficiency Native

Professional Summary

Results-driven professional with 9 years of BPO experience across customer service, financial accounts, and student support. Skilled in outbound calls, lead qualification, and building rapport quickly with international clients. Experienced in handling complex conversations, overcoming objections, and converting inquiries into confirmed appointments. C2 CEFR English proficiency (TrueNorth 9.7) ensures clear, confident communication with any prospect. Highly organized, goal-oriented, and comfortable working with CRMs and dialer systems. Ready to help your team hit its targets from Day 1.

Skills & Experience

Skills

Office and Administration > Quality Assurance 5-10 Years

Data 5-10 Years

Cross cultural communication 5-10 Years

- Customer Service 5-10 Years

Fraud Detection and Prevention 2-5 Years

issue resolution 5-10 Years

Customer Support > Chat Support >Technical Support 5-10 Years

Financial Transactions 2-5 Years

Experience highlights

Senior Operations Representative

Capital One PH · March/2026 – Present

Managed customer accounts and processed financial transactions while adhering to banking regulations and data privacy policies. Handled inquiries regarding account status, transactions, and banking products.

Fraud Specialist

JP Morgan Chase · Jan/2023 – Present

Monitored transactions to detect and prevent fraud. Resolved complex account issues ensuring compliance. Implemented privacy protocols and maintained accurate CRM records.

Travel Advisor

Teleperformance · Feb/2022 – Present

Assisted members with tailored travel information and itinerary modifications. Updated customer records and resolved concerns professionally to ensure repeat business.

Technical Support Advisor

Concentrix · Jun/2017 – Present

Provided efficient resolutions to customer technical issues and escalated cases. Maintained professional communication across chat, email, and phone with accurate contact logging.

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