IT helpdesk support

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Associate Degree

English proficiency Conversational

Professional Summary

A dedicated and experienced IT Helpdesk with over 6 years of experience in providing technical support to end-users. Aspiring to be Virtual Assistant

Skills & Experience

Skills

- Experienced with computer troubleshooting both software and hardware 5-10 Years

Experience highlights

IT Staff/ Machine Operator

jco marketing inc · November/2024 – Present

• Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment and all application software
• Troubleshoot desktop, software/application and networking and connection issues
• Perform related duties consistent with the scope and intent of the position.
• Operate and maintain Direct-to-Film (DTF) printers to print custom stickers, ensuring accuracy, consistency, and high-quality output.
• Image C

IT Helpdesk Support/IT Administrator

teleserv asia sulotions inc · June/2017 – Present

• Receive and respond to all tickets and/or work orders regarding desktop, hardware, software and networking problems, peripherals issue or any technical problem inside the company
• Perform on-site analysis, diagnosis, and resolution of complex desktop , Problems for end users, including off-site repair for remote users as needed.
• Install, configure, test, maintain, monitor, and troubleshoot end user and
network hardware, peripheral devices, printing/scanning devices, presentation
equipment a

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