Skills
Office and Administration
5-10 Years
Executive Assistance
5-10 Years
Client Communication
5-10 Years
Human Resources > HR Management
5-10 Years
Bookeeping and Accounting
2-5 Years
Data Mangement & Reporting
5-10 Years
Software and Tools Proficiency
5-10 Years
Experience highlights
Executive Assistant and HR Officer
GVD Management
·
June/2020
–
/
I provide direct support to the CEO by managing her calendar, travel, and daily communications. I handle correspondence, reports, and ensure smooth coordination across all departments. My role involves managing accounts payable and receivable, preparing invoices and demand letters, and maintaining financial records using QuickBooks and Excel. I also managed HR processes such as recruitment, onboarding, and employee tracking.
Assistant General Manager
Visionary Leads Philippines
·
February/2018
–
Present
I managed a team of over 40 agents, ensuring operational efficiency and compliance with client standards. I supervised lead generation campaigns for U.S. Medicare members, verifying insurance eligibility for medical equipment while maintaining HIPAA compliance. I utilized Quickbase CRM for data management, reporting, and quality tracking. My role included conducting team coaching, performance evaluations, and ensuring accuracy in documentation and patient information.
Customer and Sales Representative
Veriance BPO Solutions
·
August/2017
–
Present
I handled client accounts, resolved customer concerns, and maintained accurate documentation and reports to support sales performance tracking. My ability to communicate effectively, stay organized under pressure, and provide exceptional customer service contributed to improved client satisfaction and retention.
Field Bank Representative
Armed Forces and Police Savings and Loans Association, Inc.
·
October/2016
–
Present
I assisted military and police personnel in processing loan applications and promoting financial products. I was responsible for verifying documents, coordinating with clients, and ensuring the accuracy of financial transactions. My strong attention to detail and organizational skills allowed me to efficiently process high-volume applications, including managing over ₱2.5 million worth of loans during field campaigns.
