Executive Assistant / Medical VA/ Customer Support

Verified

$6/hr

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Outline

Looking for Full-Time work (10 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Hi! I’m Jenica — a dependable Executive, Medical, and Chat Support Virtual Assistant with 5+ years of experience working with U.S. clinics and online businesses. I’ve handled everything from scheduling appointments, managing patient records, billing support, and insurance coordination to chat, email, and phone support.

What sets me apart is my calm approach, strong attention to detail, and genuine care for people. I’m comfortable working with fast-paced teams using tools like Slack, Asana, Intercom, Dialpad, Stripe, DocuSign, and EHR systems.

Right now, I’m also venturing into Social Media Support — assisting with content posting, engagement, Canva designs, and inbox management because this is where my passion truly is. I love combining creativity with organization.

If you’re looking for someone reliable, warm, and ready to grow with your business — I’d love to work with you!

Skills & Experience

Skills

Customer Support > Chat Support> Customer Support Inbound and Outbound 2-5 Years

Inbound/Outbound Calling Less than 6 Months

EHR navigation, Phone Handling 2-5 Years

Office and Administration > Microsoft Excel and Word Less than 6 Months

Healthcare Medical Receptionist 2-5 Years

Experience highlights

Customer Support Role

Fountain Vitality · September/2023 – Present

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