Skills
Executive Support
2-5 Years
~Data Entry
2-5 Years
- Customer Service
2-5 Years
Community Moderation
2-5 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management
2-5 Years
Travel Coordination
2-5 Years
Calenar Management
2-5 Years
Marketing > CRM > Zoho CRM
1-2 Years
Calendar Management
2-5 Years
Vendor Management
2-5 Years
Contract Management
2-5 Years
Project Management > Asana > Monday > Trello
2-5 Years
Experience highlights
Executive and Operations Assistant
Private
·
May/2022
–
Present
Provided direct executive support to CEO, managing email, calendar, and communications. Managed contract renewals, vendor relationships, travel logistics, and CRM data entry.
Customer Service Representative
Expedia
·
August/2021
–
Present
Handled 250+ customer calls weekly for hotel, cruise, and car reservations. Processed booking changes and cancellations while resolving customer concerns professionally.
Community Administrator
Private
·
March/2020
–
Present
Managed and moderated online communities, resolving disputes and enforcing rules fairly. Responded to support tickets with clear communication to users and administrators.
