Customer service

Verified

$6/hr

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Outline

Looking for Part-Time work (3 hours/day) at $6/hour

Associate Degree

English proficiency Conversational

Professional Summary

Professional Virtual Assistant with Customer Support Expertise Highly skilled and detail-oriented Virtual Assistant with over 5 years of customer sup

Skills & Experience

Skills

Customer Support > Customer Service > Gorgias 5-10 Years

Experience highlights

Customer service rep.

Magical Brand · February/2023 – /

Help customer with their order.
Troubleshoot if there's a problem with the machine they bought.
Process order over the phone.
Process warranty.
Assist customer via Phone, Chat, and Email.
Document all necessary information about the case.

Customer service rep level1/2/Fraud escalation team.

Ttec (DoorDash account) · June/2018 – Present

Help customer and driver with the orders they have.
Process.
Verify orders if made fraudulently.
Assist customers and drivers thru email, chat, social media, and phone.
Deactivate or Reactivate customer or Driver's account if needed.

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