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Kesselyn Joy P.

Accounts Receivable Specialist/Remote Dialer Administrator/Lead Generation Specialist

Verified
$27/hr

Outline

Looking for Freelance work (8 hours/day) at $27/hour

High School Diploma

English proficiency Fluent

Professional Summary

Has 11 years of experience in call center industry and currently holds the role of Accounts Receivable Processor. I am committed to performing my duties with efficiency, diligence, and integrity to help drive company growth, increase profitability, and build strong customer relationships.

Skills & Experience

Skills

Accounting > Accounts Receivable 2-5 Years
Netsuite 2-5 Years
ChatGPT 6 Months to 1 Year
MICRFOSOFT PROFICIENT 2-5 Years
Google Workspace 2-5 Years
Quickbook Desktop Less than 6 Months
calendly Less than 6 Months
Hubspot | CRM Management Less than 6 Months
CRM & Email Management (Zoho Mail) Less than 6 Months
Xero (Accounting Software) Less than 6 Months

Experience highlights

Accounts Receivable Specialist
Cloudstaff · November/2023 – Present
• Responsible for managing incoming payments.
• Maintaining accurate financial records.
• Communicating with the customer/suppliers/related departments and ensuring timely collection of outstanding balances.
Accounts Receivable Specialist
Sykes/Foundever · February/2021 – Present
• Responsible for managing incoming payments.
• Maintaining accurate financial records.
• Communicating with the customer/suppliers/related departments and ensuring timely collection of outstanding balances.
Skip Tracer/Lead Generation Specialist and Debt Collector
ACQUIRE BPO · August/2017 – Present
• Collect information about individuals, using various resources and databases.
• Help companies get paid and track down people who owe money from overdue bills and negotiate payment.
• Keep track of the debtors to make sure that they are repaying what is owed.
TSI/EGS/NCO
TSI/EGS/NCO · June/2012 – Present
• To load campaigns and monitor agents if they are on the correct skill set.
• Interact with company’s customers to provide them with information to address inquiries regarding products and services.
• Deal with and help resolve any customer complaints.
• Identify the customer properly and transfer the call to the collection agents.
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