Virtual Assistant

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Associate Degree

English proficiency Conversational

Professional Summary

I’m a reliable and detail-oriented Virtual Assistant with experience in administrative support and customer service. I can assist with tasks such as email management, data entry, scheduling, document organization, and other day-to-day administrative responsibilities.

I also have experience handling customer inquiries and providing support to clients, with a strong focus on clear communication and professionalism. In addition, I have basic skills in photo and video editing, which I can use to help create simple social media content, promotional materials, and other visual assets.

I’m a fast learner, adaptable, organized, and willing to learn new tools and skills to better support your business. My goal is to make your workload easier by providing dependable and efficient assistance.

Skills & Experience

Skills

Operations Manager 1-2 Years

Technical & Customer Support 1-2 Years

Appointment Scheduling & Calendar Management Less than 6 Months

Experience highlights

Appointment Setter

Go Tofu · March/2026 – Present

Made outbound calls to US-based customers to introduce and offer products and services. Engaged customers in conversations, answered basic questions, identified their interest, and scheduled appointments for interested customers. Maintained a professional and friendly approach while working toward sales and appointment-setting goals.

Technical Support Representative

Concentrix · July/2024 – Present

Handled US-based customer concerns related to both technical issues and general customer service inquiries. Assisted customers by troubleshooting problems, providing accurate information, resolving concerns, and ensuring a positive customer experience. Maintained professionalism and clear communication while handling different types of customer interactions.

Operations Manager

Katru's Glam · January/2021 – Present

I handled the day-to-day operations of an online shop, including responding to customer inquiries through Meta Business Suite, managing customer concerns, and providing timely assistance. I also edited photos and videos for social media posts and helped create content to promote the products. Additionally, I was responsible for packing and shipping customer orders, ensuring that orders were prepared accurately and sent out on time.

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