Executive Assistant

Hello, I'm Dexter, a versatile professional with a proven track record across various roles. Currently excelling as a Virtual Assistant since May 2023, I specialize in lead generation, sales, and comprehensive customer support through various communication channels. In my prior role as a Publishing Consultant at Author Solutions (December 2022 to May 2023), I guided authors through the publishing process with tailored solutions.
With a foundation in training and development, I served as a Trainer at iQor (May 2021 to October 2022), conducting classes, collaborating with clients, and fostering team growth. Earlier, as an Escalation Support Specialist (March 2020 to May 2021), I resolved complex client concerns.
In the hospitality sector, I managed production and led teams as a Bar Manager at Sky Garden (January 2019 to February 2020), demonstrating strategic thinking and commitment to excellence through regular improvement reports.
Starting in customer service at Teleperformance (November 2016 to December 2018) and Focus Direct Inc. (February 2015 to May 2016), I delivered excellent service and technical support.
With my strong work ethic and passion for continuous improvement, I bring a diverse skill set in sales, customer service, training, and management, making me a valuable asset in any professional setting.