Skills
Design > Graphic Design > Canva
Less than 6 Months
Marketing > Content Creation
Less than 6 Months
Marketing > Digital Marketing
Less than 6 Months
Marketing > Social Media Management
Less than 6 Months
BPO- customer service representative/ Technical support
1-2 Years
Marketing > Copywriting
Less than 6 Months
Marketing > Email Marketing
Less than 6 Months
Online Community Management
Less than 6 Months
Experience highlights
Virtual Assistant
City Elith Group
·
September/2024
–
Present
• Planned, created, scheduled, and monitored engaging social media content using Canva and CapCut.
• Executed email marketing campaigns through MailChimp, including setup, scheduling, and basic reporting.
• Engaged with followers to enhance brand presence and responded to inquiries effectively.
• Tracked performance metrics and shared insights to optimize digital campaigns.
Social Media Manager
VA Arsi (Personal Project)
·
July/2024
–
/
Acting as Social Media Manager for my
personal pages across different platforms
using Meta Business Suite and Buffer for
content management and scheduling.
Creating content for the Facebook page of
my mentor. (
Contact hiddenChoose a plan to view contact info.
Customer Service Representative
TTEC
·
May/2024
–
Present
Handles Customer inquiries.
Assist customers with placing, modifying, or
canceling orders.
Identify the root cause of problems and
provide appropriate solutions.
Inside Sales Representative
AFNI
·
May/2023
–
Present
Proactively reach out to potential and
existing customers.
Recommend products or services that best
meet customer needs.
Prepare quotes, process orders, and ensure
smooth transactions.
Technical Support Representative
Concentrix
·
November/2021
–
Present
Respond to Technical inquiries.
Diagnose and resolve issues.
Help customers understand features and
best practices.