Skills
Customer Support
2-5 Years
Virtual Assistance
1-2 Years
Sales Assistant
1-2 Years
Customer service satisfaction Organize and detail oriented Multitasking Efficient and effective Administrative tasks Office software literate
2-5 Years
Experience highlights
Virtual Assistant / Administrative Task Assistant
Hirebiz Med
·
May/2024
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/
I currently work as a Virtual Assistant for Sovereign Developmental Center, handling various administrative tasks, including scheduling, data entry, email management, and providing general support to ensure smooth operations.
Sales & Customer Service Assistant
Maxsip Telecom
·
April/2023
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Present
I made cold calls to retain customers and convince them to continue using the device and mobile data services. I handled customer inquiries, resolved technical issues, and provided support to ensure customer satisfaction.
Customer Service Representative
FIS Global
·
January/2021
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Present
Customer Service Representative
Alorica
·
September/2020
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Present
I assisted Doordash customers via phone and email, resolving inquiries, complaints, and technical issues while ensuring satisfaction. I provided accurate product information, processed transactions, and collaborated with the team to maintain high service standards.
Admin Receptionist
CBRE GWS IFM, INC / Lexmark
·
February/2019
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Present
As an Admin Receptionist at CBRE, Lexmark Account, I handled inquiries, managed local and international calls, transferred calls, sorted mail, welcomed visitors, and issued visitor badges. I also encoded check sheets, monitored the logbook, and assisted with general administrative tasks.
