Skills
Office and Administration > Computer Literacy, Data Encoding, Microsoft Excel
2-5 Years
Customer Support > Chat Support>Email Support
1-2 Years
Experience highlights
INFLUENCER MARKETING REPRESENTATIVE (Remote)
TRIAREM
·
November/2023
–
/
Responsible for generating leads for TikTok influencers, managing outreach and follow-up emails, and overseeing content posted by influencers. Email management, negotiated rates, monitored shipping and tracking, and ensured accurate content updates. Reviewed project leads and tracked view counts to support successful influencer campaigns.
LOANS PROCESSOR
KING MULTIPUROSE COOPERATIVE
·
February/2021
–
Present
Responsible for examining loan applications, conducting background checks, and interviewing applicants to assess their eligibility. Ensures that all documentation was accurate and complete, prepared loan repayment plans, and maintained detailed records for both new and existing loans. Managed loan contracts, and monitored customer accounts to ensure timely payments and updates.
CUSTOMER SUPPORT
AWESOME OS
·
August/2018
–
Present
Managed customer queries through chat and email. Handled inquiries related to shipping, warranties, replacements, and refunds. Processing warranty claims, generating return labels, providing tracking information, and ensuring customer satisfaction with their orders.
LOAN SPECIALIST | TELLER
EastWest Rural Bank
·
October/2013
–
Present
Handling customer transactions such as check cashing, deposits, withdrawals, and loan payments. Opening and closing accounts, preparing loan repayment plans, and ensuring all loan documentation was accurate and complete.
