Skills
Customer Support > Chat Support
1-2 Years
Customer Service, account management
1-2 Years
Customer Support, Quality Assurance ,Team Management QA and Operations
5-10 Years
Experience highlights
Customer Service Representative
Sinch Philippines Inc
·
July/2024
–
/
- Served as the primary point of contact for assigned client accounts, ensuring high levels of customer satisfaction and retention. Managed end-to-end customer enquiries, complaints, and service requests with professionalism and efficiency. Built and maintained strong, long-term client relationships through regular communication and proactive support. Collaborated with internal departments (e.g., sales, billing, technical support) to resolve client issues and deliver seamless service.
