Skills
5-10 Years
Microsoft word
5-10 Years
- Customer Service
1-2 Years
Cost Estimate > Microsoft Excel
2-5 Years
Records Management
5-10 Years
Microsoft Outlook
5-10 Years
Training Coordination
1-2 Years
Administrative & Virtual Assistance
5-10 Years
Calendar & Appointment Management
5-10 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management
5-10 Years
Experience highlights
Administrative Officer III / Records Officer II
National Commission on Indigenous Peoples – Region XII
·
April/2024
–
/
Manage and classify official communications, maintain electronic and physical records, manage regional office email account, review and route documents, ensure accurate documentation and efficient retrieval of official records.
Administrative Assistant
Sangguniang Panlungsod – General Santos City
·
January/2023
–
Present
Drafted invitations, correspondence, notices, and administrative documents. Assisted with preparation of resolutions, ordinances, and legislative documents. Coordinated meetings, schedules, and documentation for legislative activities.
Human Resource Development Management Instructor (Part-Time)
Gensantos Foundation, Inc. – College of Business
·
January/2023
–
Present
Prepared instructional materials, presentations, and learning resources. Conducted research and organized information for instructional use. Managed class schedules and documentation.
Customer Service Representative (Part-Time)
BPO Customer Service
·
October/2023
–
Present
Handled customer inquiries regarding tax-related concerns, gift cards, and account balances. Provided professional customer support through calls and communication channels. Documented customer concerns and service interactions.
Module Coordinator / Training Specialist
Brigada Group of Companies, Inc.
·
October/2021
–
Present
Coordinated online and in-person meetings, webinars, workshops, and training sessions for 100+ employees. Prepared training materials, presentations, and reports. Managed training records and attendance documentation.
