Customer Service, Technical Support, Billing Support, Sales Support, Medical Biller, VA

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Dedicated and detail-oriented Customer Service Representative and Virtual Assistant with a strong background in client relations, administrative suppo

Skills & Experience

Skills

Office & Administration > Customer Service >Data Entry > Microsoft Proficient 10+ Years

Experience highlights

Trainer

L & C Solutions · January/2022 – Present

Responsible for training new customer service employees and
supporting experienced employees to improve their performance.
Creating educational material, conducting training sessions, identifying
skills gaps and ensuring staff members stay motivated

Claims Analyst

WRS Health · June/2021 – Present

Review and analyze supplemental insurance claims to determine whether the claims should be paid, or returned for more information.
Contact institutional staff to obtain missing documentation or clarification for claims submission.

Advisor 1

Transcom · July/2019 – Present

- Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
- Provides customer service support and resolution of routine problems regarding client's product or services.

Customer Service Representative

Qualfon Inc. · October/2012 – Present

- Maintaining a positive, empathetic and professional attitude towards customers at all time.
- Acknowledging and resolving customers complaints and ensure customer satisfaction.

Sales Representative

YEHS Outsourcing Corporation · January/2007 – Present

- Selling product s and services using sol id argument s to prospective customer. Performing cost -benefit analysis of existing and potential customers.

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