Skills
Virtual Administrative Support · Support Services
2-5 Years
2-5 Years
Stripe
2-5 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant
2-5 Years
Executive Support
2-5 Years
~Data Entry
5-10 Years
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack
2-5 Years
Customer service > Sales Representative > Customer Support
5-10 Years
Google Workspace
2-5 Years
Customer Support > Chat Support> Email Support> Shopify>Zendesk
2-5 Years
Team Supervision
2-5 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management
5-10 Years
*Administrative Support -
5-10 Years
Experience highlights
Virtual Assistant (Executive Supervisor)
VIP GLOBAL LLC
·
January/2023
–
Present
Supervised 7-member team with training and performance feedback. Managed daily operations, optimized workflow efficiency, and ensured compliance with company policies and regulatory guidelines.
Administrative Assistant
SOUTHERN PHLIPPINES MEDICAL CENTER
·
November/2018
–
Present
Performed medical data entry and patient record documentation. Processed customer requests including returns and refunds. Responded to inquiries providing accurate information and timely resolutions.
Retention Specialist (Chat and Email Support)
OFFSOURCING
·
August/2015
–
Present
Promoted membership retention and customer loyalty by communicating exclusive promotions and benefits. Responded to customer inquiries through effective communication and provided timely resolutions.
