Skills
Customer Support
2-5 Years
Office and Administration > Administrative Support
2-5 Years
Computer literate ( Ms word, excel,Google Sheet)
2-5 Years
Data Entry & Virtual Assistance
2-5 Years
Experience highlights
Customer Service Representative
Supportware
·
February/2023
–
Present
Provided customer support by handling inquiries, resolving issues, updating records, and ensuring high service quality while meeting performance metrics.
Shipping Supervisor
TRC LLC
·
June/2020
–
Present
Oversaw daily shipping operations, supervised staff, coordinated with carriers, and ensured accurate records while maintaining efficiency and compliance with safety and company standards.
Human Resources Intern
Gordon College
·
April/2019
–
Present
Assisted with HR administrative tasks, recruitment activities, and employee programs while supporting training initiatives and maintaining organized records.
Customer Service Representative/Training Facilitator
Alorica
·
May/2016
–
Present
Provided customer support by handling inquiries, resolving issues, and maintaining accurate records while also facilitating training sessions to support employee development and onboarding.
