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Achilleus Michael G.

Lead Generation

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

With over four years of experience driving revenue through both outbound and inbound sales strategies, I have consistently exceeded targets, most notably generating a gross profit of $13,000 at Dyninno and $55,000 at Broader Horizon as an account manager My proven track record in building client relationships, closing high-value deals, and identifying growth opportunities aligns perfectly with the demands of this role.

My expertise lies in Sales, Customer Service Skills, Order and Tracking Skills, and Technical Support Skills and I am committed to achieving higher positions and continued growth in expanding my skills . I believe that to move a mountain is to be like a mountain, and I am always eager to connect with like-minded professionals, learn from diverse perspectives, and explore opportunities for collaboration.

Skills & Experience

Skills

Customer Support > Sales Support > Flight/Ticket Booking 6 Months to 1 Year
Customer Support > Sales Support > Lead Generation 1-2 Years
Marketing > Appointment Setting 6 Months to 1 Year
Marketing > Sales > Order Management 1-2 Years
Marketing > Appointment Setting, Campaign Manager, Lead Generation, customer representative, data entry 6 Months to 1 Year

Experience highlights

Legal Intake Specialist
Upkeep Global Staffing · December/2025 – Present
SALESFORCE, RING CENTRAL, BOLDSIGN, and EXCEL and SHEETS TOOLS. •Collection of data from Claimants to qualify and Appointment Setting •Data Monitoring and precise data transfer •Collaboration with Lawyers and Case Managers for potential customers
Account Manager
Broader Horizons · July/2024 – Present

JULY 2024- JULY 2025

1.Client Relationship Management:
2.Account Growth and Retention:
3.Strategic Planning:
4.Project Management:
5.Reporting and Analysis:
6.Collaboration:

Senior Support Representative
Xtend-Ops · October/2023 – Present

Retail Account under Clothing Company with responsilities such as;

•Order Processing: Managing retail customer orders for accuracy and on-time delivery tracking.

•Inventory Management: Coordinating stock levels, replenishments, and returns with retail clients to optimize in-store inventory.

•Product Knowledge: Maintaining in-depth knowledge of the clothing brand's offerings to effectively assist and inform retail customers.

•Customer Service: Delivering top-notch customer service to retail.

Sales Representative
Dyninno · January/2022 – Present

A travel consolidator with responsibility on selling, tracking, and negotiating Airline Tickets around the world. In addition, check orders and seat management in an Aircraft with Guidelines and Instructions.

Key Responsibilities:
•Identify and research potential leads.
•Conduct cold calls and follow up on leads.
•Present products or services persuasively.
•Maintain and update customer databases.
•Achieve sales targets and quotas.
•Provide feedback from prospects to improve marketing strategies

Customer Support Representative
Concentrix · January/2021 – Present

Email Support and Chat support for 6 months and Voice support for another 6 months with responsibilites such as;
•Customer Inquiries: They respond to customer questions about products, services, billing, and technical concerns, offering accurate information and guidance.

•Technical Support: Providing assistance with troubleshooting technical problems related to phone, internet, or TV services, which may involve router setup, resolving connectivity issues, and assisting with device configuratio

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