Client Relationship and Business Analysis Professional

Verified

$25/hr

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Outline

Looking for Full-Time work (40 hours/day) at $25/hour

Bachelor's Degree

English proficiency Native

Professional Summary

Senior Relationship Management professional with 7 years in the B2B custom software sector
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Skills & Experience

Skills

Account Management 5-10 Years

Communication and Stakeholder Engagement 5-10 Years

Business Analysis 5-10 Years

Customer Relationship Management (CRM) 5-10 Years

Market Research Interviewer 1-2 Years

Requirements Gathering 5-10 Years

Experience highlights

Head of Business Development

ThinkBIT Solutions · February/2019 – /

Directs international B2B partnerships, ensuring custom technical solutions align with scalable, long-term client objectives
Authors and approves proposals for custom web/mobile projects, and ensures strategic alignment before transitioning to the delivery team
Established department-wide workflows to formalize the transition of BD responsibilities to a distributed, autonomous team
Leads contract negotiations and professional agreements with high-level global stakeholders and partners

Market Research & Executive Interviewer

Freelance · January/2019 – /

Qualitative Data Gathering: Moderates in-depth executive interviews and focus groups, contributing to discussion guide refinement to ensure actionable insights for stakeholders

Market Research Analyst

Tangerines Creative Agency · September/2018 – Present

Scale-up Growth: Executed competitive market studies for US-based startups to align brand proposals with global digital trends
User Research: Managed remote UX data analytics, delivering actionable reports to optimize website performance and Google Ads efficiency
Compliance Leadership: Spearheaded the agency’s transition to GDPR compliance standards

Data Analyst and Marketing Specialist

CustomThread Inc · May/2017 – Present

Engineered data-driven systems for production capacity tracking and pattern cataloging to improve warehouse fulfillment efficiency
Established and managed the end-to-end market research function, providing data-driven insights to guide product and marketing strategies
Orchestrated strategic "x-deals" and brand collaborations; managed end-to-end logistics for events, including talent booking and stakeholder relations
Served as a brand ambassador for industry expos and pop-ups

Qualitative Research Associate

Philippine Survey and Research Center · August/2014 – Present

Field Research & Operations: Managed end-to-end fieldwork cross-functional coordination and screener development; conducted one-on-one interviews and home visits for the Insurance, FMCG, Banking, and Telco sectors
Analysis & Documentation: Authored comprehensive qualitative reports, drafted discussion guides, and produced technical transcripts and research notes for studies

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