Skills
Accounting
2-5 Years
Accounting > Financial Accounting > Financial Analysis
2-5 Years
Coaching > Credit Repair? > Risk Assessment
Less than 6 Months
Account Management
Less than 6 Months
Report Generation
2-5 Years
- Customer Service
2-5 Years
Month-end Close
2-5 Years
Accounting > Bookkeeping > QuickBooks Online
2-5 Years
Loan Underwriting
Less than 6 Months
Customer Support > Chat Support >Technical Support
1-2 Years
Financial Data Analysis
2-5 Years
Accounting > Accounts Payable > Accounts Receivable > Billing
2-5 Years
Google Workspace
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
5-10 Years
Accounting > Accounts Payable>Bookkeeping>Quickbooks>Xero
2-5 Years
Experience highlights
Account Manager
Financial Intelligence Unit
·
November/2024
–
/
Manage customer and business accounts, track performance and transactions, prepare reports and updates, handle billing and payments, coordinate with cross-functional teams.
Financial Loan Underwriter
Acquire Intelligence
·
November/2024
–
/
Examine loan applications for completeness and policy adherence. Analyze financial data for creditworthiness. Conduct risk assessments. Verify borrower information. Make approval/denial recommendations.
Business Accounting Analyst
Acquire Intelligence
·
September/2022
–
Present
Led month-end close process. Generated weekly client reports. Managed manual invoicing with 100% accuracy. Performed financial data analysis for strategic insights.
Technical Support Representative
Concentrix Services Corp.
·
May/2021
–
Present
Resolved service and billing issues with strong problem-solving skills. Delivered outstanding customer support with professionalism and empathy.
Customer Service Associate
FIS Global Solution
·
February/2018
–
Present
Resolved service and billing issues. Collaborated with team members on support strategies. Delivered customer support with professionalism and problem-solving focus.
